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来源:爱够旅游网


拒绝#3:您的价格太高了。 1. Which means? 什么意思?

2. Compared to what?

与什么相比呢?

3. How much did you think it would cost?

您认为多少钱?

拒绝#4:我太忙了,没时间跟你谈。

1.JUST AS MUCH AS YOU BELIEVE IN THE VALUE OF YOUR TIME, I BELIEVE IN THE VALUE OF OUR PRODUCT.

I also believe we can save your company a lot of money.

If you are willing to invest only seven minutes, I may be able to help you save $700 or even $7,000. Would you like to know more?

就像您相信您的时间的宝贵价值一样,我相信我们产品的价值。 同时我也相信,我们能够为贵司节约大批资金。

如果您愿意让出7分钟的时间,我可能可以帮助您省下700甚至7000美金。 想知道更多信息吗?

2. If you were not busy, I would not have invested the long hours to condense my presentation to the five most essential points. It will take no more than five minutes to cover them. Can we go over them now?

如果那你不忙的话,我就不用花费大量时间把我的演讲浓缩到5个最基本的要点。 不用5分钟,我就可以全部讲完。 我们现在可以开始谈吗?

3. Are you too busy to make more money? 您忙得不想赚更多的钱?

拒绝#16:我没兴趣。

1. There is no reason on Earth why you should be interested in our product until I can show you how it can help you make money, increase productivity, and solve some of your problems. CAN I SHOW YOU HOW WE CAN ACCOMPLISH THAT?

在我可以告诉你如何能帮助你赚钱,提高企业的生产率,解决你的问题之前,确实没有什么理由要您对我们的产品感兴趣。

您现在想知道我们是怎么达成的吗?

2. (Prospect’s name), 70 business executives have bought this product over the last two weeks and they all began by saying they were not interested.

They only bought because they found it would save them money and cut down on their headaches. Would you like to learn what they learned? 在过去的两周里,70个企业高管买了这个产品,他们开始时都说不感兴趣。

他们买的唯一理由就是他们发现我们的产品可以为他们节约资金,减少一些棘手的问题。 您想学习他们所学到的东西吗?

3. May I ask you to consider your company’s interests for a moment? I believe that my product will help you produce extra cash.

I would appreciate your looking at the evidence, and then I’ll leave it to your judgment, of course, to decide whether or not you want it. 能麻烦您暂时考虑下贵司的利益吗?

我相信我们的产品能够帮助您创造额外的资金。

若您能先看下这些证据(事实),我将不胜感激,然后我会让您自己考虑是否需要此产品。

拒绝#17:对不起,我们不会从你方购买的。 1. Why?? 为什么??

2. Obviously, you must have a reason for feeling that way. May I ask what it is?

很明显,您有那样的感受,是有原因的。 能告诉我吗?

3. I am sure you’ve considered the pros and cons before you made this decision.

I’d be interested to know what items tilted the balance. 我确信您在做最后决定之前,已经考虑了利与弊。 我想知道是什么改变了您的选择。

拒绝#20:我必须再考虑下。

1. What exactly do you want to think about? 您还要考虑什么呢?

2. Let’s think it over out loud. Sometimes two heads are better than one. Is it the financing you’re concerned about, or is it something about the design you’d like to think over? 让我们一起仔细考虑下。

有时候,两个臭皮匠胜过一个诸葛亮。

您是在担心资金吗?还是要考虑一些设计方面的事情? 3. Let’s think about it now while it is fresh in your mind.

WHAT ARE SOME OF THE ITEMS YOU NEED TO KNOW MORE ABOUT? 趁你现在还记忆犹新,我们来讨论下吧。 对哪些项目,您需要了解更多的信息?

拒绝#21:我必须跟我们老板谈下。

1. If it’s a question of selling him/her on the idea of buying, I’d suggest that we go together so I can help you with any of his questions.

如果这是个关于你老板是否要买的问题,我建议我们一起过去,这样我能帮忙回答他的任何问题。 2. Of course you do.

WHAT ARE SOME OF THE IDEAS YOU WILL BE DISCUSSING WITH HER/HIM? 您当然可以。

您会跟他讨论什么?

3. I can save you time.

Let’s see him/her now so we can wrap this up and you’ll be able to begin enjoying the benefits of this product even sooner! 我可以节约您的时间。

那我们现在去见我们老板吧,这样我们可以解决问题,您就可以更快享受到此产品带来的利益了。

拒绝#22:

1. I would agree if we were talking about luxuries. But, you and I are talking about necessities. Wouldn’t you agree that for a business such as yours, it is necessary to cut costs and improve productivity?

How can you not afford it?

如果我们谈的是奢侈品的话,我会同意的。但是我们现在谈的是必需品。 难道您不认为:为了像那您这样的生意,削减成本和提高生产力是必须的。 您怎么会买不起呢?

2. (Prospect’s name), all of us have just so much money we can use for buying things. Correct?

So, it isn’t a question of being able to “afford” this product, but one of using some funds in a different way.

Let’s talk this over and see if we can find a way to meet this challenge. I know you don’t have an unlimited budget.

Let me show you how inexpensive it really is to own one of these. 我们所有人都有这么多钱可以用来买东西。对吧? 所以,买不买得起不是个问题,怎么花钱才是个问题。 让我们讨论下,看能否找出一个方法来迎接这样的挑战。 我知道您的预算是有限的。 让我告诉您这些东西有多廉价。

3. That reminds me of the old saying, “We all buy things we can’t afford to impress people we don’t like.”

But, we’re not talking about impressing people here, we’re talking about improving their productivity. What could be more important than that? 这让我记起了一句古语“我们都买一些我们买不起的东西以给不喜欢的人留下深刻的印象。” 但是,我们现在不是在谈给这里的人留下深刻印象,而是提高他们的生产力。 有什么还比这个更重要呢?

拒绝#24:

1. I understand that you need a price and I’d like to help you out. What, specifically, are you looking for?

You see, shopping for a product like the one you’re considering is like shopping for transportation: You can buy a car or a jet, or you could get a bicycle. What, exactly, do you want?

我理解您需要报价,并很愿意帮助您。 但是您要知道您到底需要什么产品?

您知道:买产品就像买交通工具一样,您可以买辆车或买个喷气式飞机,或者你也可以买辆自行车。 您确切需要什么产品?

2. Of course you do.

I encourage you to look around before you make the final decision. Let me ask you a question.

What other brands have you considered that might be able to suit your needs? Let’s compare features and benefits. 您当然可以。

我鼓励您在做最后决定之前多看看。

问您个问题:您有没有考虑过其他的可能适合您的需求的品牌? 让我们比较下特点和效益。 3. Great.

I’m glad you told me that.

I have the price lists of our major competitors right here. Let’s save time and go over them now. 太好了。

您告诉我这个,我很高兴。

我这里有我们的主要竞争对手的价格清单。 别浪费时间,我们现在就仔细看看吧。

拒绝#25:我必须再多评估两次。

1. I understand that you want to compare the prices and values that each product has to offer. I encourage my clients to do so. Let me ask you a question.

BASED ON WHAT I’VE SHOWN YOU TODAY, WHAT ARE SOME OF THE REASONS FOR AND AGAINST GOING WITH US?

我知道您想要比较每个产品的价值和价格。 我支持我的客户这么做。

问您个问题:看了今天我所演示的东西,您赞成或反对与我司合作的理由是什么呢? 2. I don’t blame you for shopping around.

I was wondering: What criteria have you set for comparing these estimates? What key requirements are you looking for? 我不责备您货比三家。

我想知道:您评估的标准是什么? 您期望的主要要求是?

3. You impress me as a very busy person. I’d like to save you some time.

I have the prices of our competitors here in my briefcase. We can go over them now and make a decision. 您给我的印象是一个非常忙碌的人 所以我想节约点时间。

在我的公文包里,有我们竞争者的价格。 我们现在可以看下,然后做个决定。

拒绝#26:我没钱做这个。 1. I know how you feel.

Usually when we say that we don’t have the money, we really mean that we want to hold back until that exceptional opportunity comes along. Right?

Let me tell you, this is one of those exceptional opportunities. 我知道您的感受。

通常当我们说我们没有钱时,我们真的是在等待绝好的机会的降临。 对吧?

让我告诉您,现在就是一个绝好的机会。 2. I respect that.

I didn’t think you had the budget of Microsoft.

If I could show you two ways where the product will really pay for itself, would you be interested? 我知道。您没有做微软公司的预算。

但是如果我能够用两种方法证明此产品真的值的话,您有兴趣吗? 3. Are you aware how little it costs per month to own one of these? 您知道拥有这些,每个月花费多低吗? 拒绝#27:

1. Would you want to have a lawyer represent you who charged much less per hour? One, let’s say, who charges you $15 instead of $100?

Wouldn’t you be a little concerned about how much he/she is really going to cost you at judgment time

您是否想要一个收费比较低的律师代表您?

您现在每小时的收费是100美金,但他每小时只收费15美金。 在出庭的时候他/她的收费也许会高点,您在意吗? 2. If our competitor is much less, what does that tell you? Maybe they really know how much their product is worth. 如果我们的竞争对手少得多,这意味着什么呢? 也许他们确实知道他们的产品的价值。

3. I am glad you brought that up, because many of my current customers made similar comments

before buying from us.

THEY’VE FOUND THAT OUR PRICE IS HIGHER, YET IT IS A GREAT VALUE. Let me give you the names and phone numbers of some of our customers. Let them tell you in their own words why we are worth much more than we charge! 我很高兴你提出了此问题,因为我们许多现有的客户在购买产品前做出类似的评论。 他们已经发现虽然我们的价格有点高,但是有巨大的价值。 让我告诉您我们的一些客户的名字和电话吧。

让他们自己告诉您,为什么我们产品的价值远远超过我们的价格。

拒绝#28:给我10%折扣,我今天就买。

1. You know, when I started my business, I decided to always quote my best price first.

This is the only way I can maintain my integrity. I FIGURE IT IS BETTER TO APOLOGIZE FOR MY COMMITMENT TO QUALITY ONLY ONCE THAN TO BE FORCED TO APOLOGIZE ABOUT POOR WORKMANSHIP FOREVER. 您知道,我每次做生意,报的都是最好的价格。 这是唯一能维护我诚信的方法。

我觉得为了质量道歉一次,总比永远要被迫为了低劣的工艺而道歉好得多。 2. If you give me an order for 10, I can give you a 10 percent discount.

If you order only one, you need to pay the same price that all my customers pay. WOULD YOU LIKE TO ORDER 10?

如果您订购10个,我可以给您10%的折扣。

如果您只订购一个,您需要支付跟其他所有客户一样的价格。 要订10个吗?

3. (Prospect’s name), our price is based upon our high-quality materials, superior design, excellent workmanship, and durability.

That’s exactly where your discount will come from. YOU’LL SAVE MORE THAN 10 PERCENT ON OUR PRODUCT OVER ITS LIFETIME BECAUSE OF FEWER REPAIRS, LOWER MAINTENANCE, AND FEWER HEADACHES. Can we write your order now?

我们的价格是基于我们的优质材料,新颖的设计,精湛的工艺并经久耐用。 这就是你们折扣的确切来源。

我们的产品一生中维修少,保养少,棘手的问题少,这样可以节省您10%的成本。 现在可以订购了吗?

拒绝#29:您能够做的更好!

1. I understand that you want a lower price, and we will be more than happy to lower it to the level you have in mind.

Let’s review the options that you’d like to cut from our proposal, so we can meet your needs. 我知道您想要一个更低的价格,我们很乐意把价格降到您所希望的基准。 让我们看下提议中您想要所削减的选项,以满足您的需求。

2. We are building our product up to a quality, not down to a price.

A lower price would prevent us from staying in business and serving your needs later on.

When you buy from the cheapest companies in this industry, you are buying from companies that might be out of business next year. Doesn’t that concern you?

Shouldn’t you really buy from us?

我们正在提高我们的产品质量,而不是降低价格。

较低的价格会把我们挤出市场,以后不能为您提供更好的服务。

您从这个行业中产品最便宜的公司购货,就相当于从明年就可能破产的公司购货。 这个您也不关心吗?

您真的不从我们公司订货?

3. Yes, we can do better than that if you agree to give us a larger order. 是的,如果您同意给我们一个更大的订单,我们会做的更好的。

拒绝#30: 1. That’s great.

You’ve got to start someplace. How did you hear about us? 太好了。

您已经开始了。

你是如何知道我们的? 2. Welcome to our place.

Perhaps I can save you time finding what you may be looking for. If there was an ideal solution, how would you describe it? 欢迎光临我司!

也许我可以帮你节省时间,并找到您想要的。 如果有一个理想的解决方法,你会怎么陈述它? 3. Of course you do. I encourage that.

Let me ask you a question. What other products have you considered that might fit your situation? 当然有。我鼓励。

我想问您个问题:您有没有考虑其他可能适合贵司情况的产品?

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